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Mobily maintained momentum during 2022 to deliver another remarkable operational and financial performance during the final year of executing its GAIN Strategy, continuing to gain trust while laying the groundwork for a new strategy that will accelerate growth and value creation in the years to come.
Operating Highlights
Expanded 5G network coverage to more than
80%
in 6 main cities across
Saudi Arabia
Named fastest growing Saudi telecoms brand with
18%
brand value growth1
Named the
4th best workplace
in Saudi Arabia
Started the implementation of the ESG strategy to achieve
ESG performance
excellence
Launched the fintech arm,
Mobily Pay
Launched the region’s largest
IoT Cloud Platform
with Cisco
Awarded as
“Top Rated-Mobile Network” & “Top Rated-Fixed Network”
in Saudi Arabia2
Established a
Beneficiaries Experience Committee
+36.9%
mobile internet average download speed3
1 Brand Finance
2 Ookla Speedtest at the Mobile World Congress (MWC) 2022
3 CST report Q2 2022 vs Q2 2021
Financial Highlights
Highest annual revenues in the last
9YEARS
Highest annual EBITDA in the last
9YEARS
Highest annual net profit in the last
9YEARS
Increased net
profit by
54.6%
Net debt to
EBITDA ratio of
1.66x
Recommended
dividend of SAR
1.15per share
2022 Awards
Labor Award
Won the Labor Award in the skills and training category for the best training program for students and graduates from the Ministry of Human Resources and Social Development.
Golden Award (HCM Excellence)
Won the Golden Award (HCM Excellence) 2022 for the Talent Acquisition category as the Best New Hire Onboarding Program from Brandon Hall Group.
Best Printed Annual Report in the Middle East
First Place in the Middle East for the Best Annual Report 2021, in the Print category, at the Middle East Investor Relations Association (MEIRA) conference.
“Top Rated-Mobile Network” Ookla Speedtest Award
Recognized for network speed and service in Saudi Arabia with the “Top Rated Mobile Network” Ookla Speedtest award for the second consecutive year at the Mobile World Congress (MWC) 2022.
“Top Rated-Fixed Network” Ookla Speedtest Award
Recognized for network speed and service in Saudi Arabia with the “Top Rated Fixed Network” Ookla Speedtest award at the Mobile World Congress (MWC) 2022.
Frost and Sullivan Award
Won the Saudi Arabian Internet of Things Enabling Technology Leadership Award.
2022 Certificates
ISO Certificate for
Business Continuity
System
Mobily received (ISO 22301 :2019) for its application of business continuity system standards for the 9th consecutive year.
ISO Certificate for
Business Continuity
System
Mobily received (ISO 22301 :2019) for its application of business continuity system standards for the 9th consecutive year.
ISO Certificate for Legal
Services
Mobily received (ISO 9001 :2015) for its application of global quality standards in quality management for legal services for the 2nd time.
ISO Certificate for Legal
Services
Mobily received (ISO 9001 :2015) for its application of global quality standards in quality management for legal services for the 2nd time.
ISO Certificate for Risk
Management System
Mobily obtained (ISO 31000:2018) for its application of international standards of enterprise risk management practices.
ISO Certificate for Risk
Management System
Mobily obtained (ISO 31000:2018) for its application of international standards of enterprise risk management practices.
ISO Certificate for
Customer Care Services
Mobily obtained (ISO 10002) for its application of international standards of customer services.
ISO Certificate for
Customer Care Services
Mobily obtained (ISO 10002) for its application of international standards of customer services.
ISO Certificate for
Customer Journey and
Satisfaction
Mobily received (ISO 9001:2015) for its application of international standards to improve customers’ experience. The scope of work “analyzing customer journey and satisfaction”
ISO Certificate for
Customer Journey and
Satisfaction
Mobily received (ISO 9001:2015) for its application of international standards to improve customers’ experience. The scope of work “analyzing customer journey and satisfaction”
Apple Certified Trainer
Certificate
Mobily obtained “Apple Certified Trainer” certification as the 1st telecom operator in the area of India, Mediterranean Sea countries, Middle East, and Africa (IMMEA).
Apple Certified Trainer
Certificate
Mobily obtained “Apple Certified Trainer” certification as the 1st telecom operator in the area of India, Mediterranean Sea countries, Middle East, and Africa (IMMEA).
Local Content Certificate
Mobily obtained the local content certificate for the 3rd consecutive year for supporting local content initiatives to strengthen the local economy.
Local Content Certificate
Mobily obtained the local content certificate for the 3rd consecutive year for supporting local content initiatives to strengthen the local economy.