Driving Network Excellence and Digital Leadership
Technology and innovation remained central to Mobily's strategy in 2025 as the Company continued to advance its position as one of the Kingdom's most modern and future-ready digital service providers. Through sustained investment in network modernization, infrastructure expansion and next-generation digital capabilities, Mobily strengthened service reliability, elevated customer experience and reinforced the foundations for long-term growth. Mobily also accelerated its shift toward intelligent, automated and data-driven operations by embedding AI, automation and hybrid cloud architectures across its technology landscape.
Key Highlights in 2025
#1
in median upload speed
Leader
in latency performance
Winner
of 8 out of 13 Opensignal awards
#1
in gaming performance on PS, Xbox and Steam
Mobily achieved one of the most significant milestones in its technology evolution in 2025 with the completion of the New Stack Program, a comprehensive transformation designed to modernize the Company’s entire information technology (IT) and digital infrastructure. The program culminated in the successful migration of all GSM consumer customers to the new digital technology stack, marking a pivotal step in establishing a future-ready foundation capable of supporting next-generation services, 5G Standalone capabilities and advanced digital experiences. This accomplishment represents a major inflection point in Mobily’s transformation journey, enabling faster service delivery, superior performance and long-term scalability across all customer segments.